Guide to exceptions using Proctor Tools

Proctor Tools allow instructors or proctors to remotely give exceptions to a specific student. Examples include:

  • Granting the student an extra attempt for the activity

  • Allowing the student to bypass advanced policies preventing them from starting the activity

  • Granting the student permission to open a proctored exam

  • Extending the due date of the activity for the student

  • Granting the student additional time for a timed activity

  • Re-opening the last submitted attempt of the activity for the student

  • Denying the student access to the activity

To give exceptions, first open Proctor Tools and search for the student and activity, then choose the permissions to be applied, and finally select the student and confirm the authorization.

Search for the student and activity

To search for the student who requires the exception, and the activity to apply the exception for:

  1. Click Proctor Tools on the Class Homepage (check out Access Proctor Tools).

  2. Click Advanced Search and complete search fields as needed to find the student (check out Advanced Search in Proctor Tools).

  3. Select the name of the assignment that your authorization will affect from the Assignment Filter drop-down list.

  4. Click Search.

Choose the permissions to be set

Select the desired permissions under the Permission to be Given pane (check out Remote authorization using Proctor Tools) that you want to apply for the chosen activity.

Allow an extra attempt

If the student can't start a new attempt at the activity (Example — if they've reached the maximum attempts allowed), this will allow them to start one extra attempt at the activity:

  1. Select the Start/Re-Enter check box with the Grant permission(s) radio button selected.

Bypass advanced policies

If the student hasn't satisfied the advanced policies for the activity (Example — if they haven't attempted or passed a previous activity), this will allow them to start the activity once:

  1. Select the Start/Re-Enter check box with the Grant permission(s) radio button selected.

Open a proctored exam

This will remotely authorize the student for the Start and Grade permissions for a proctored exam that requires Proctor Sign-in to Start and/or Proctor Sign-in to Grade:

  1. Select the Start/Re-Enter and Grade check boxes with the Grant permission(s) radio button selected.

Extend the due date

If an end date has been set for this activity, this option will be available.

This will modify the end date of the activity (check out Define assignment properties) for this student to be equal to the date and time entered:

  1. With the Grant permission(s) radio button selected, click within the Set end date field, and use the calendar pop-up to set a date and time.

Set additional time

If a time limit has been set for this activity, this option will be available.

This will modify the time limit of the activity (check out Define assignment properties) for this student by adding the value entered to the existing time limit that was set for this activity:

  1. With the Grant permission(s) radio button selected, click within the Set additional time field, and enter the number of minutes to add.

Re-open the last attempt

If the student's most recent attempt at the activity has been submitted and graded, it will be modified so that it's no longer submitted.

When the student starts or re-enters the activity, this will enable them to resume the most recent attempt with their previous responses that were saved:

  1. Select the Re-open if already graded check box with the Grant permission(s) radio button selected.

Deny access

This will prevent the student from being able to start or re-enter any attempt at the activity:

  1. Select the Deny Access radio button.

Select the student and authorize

To confirm the authorization of the chosen exception:

  1. Select the check box of the student from the Permissions Table.

  2. Click Authorize.

  3. The Permissions Table updates to display the selected student with the authorized permissions applied for the selected activity.