Troubleshoot my browser issues

You can access Möbius from the following web browsers and operating systems:

Browser

Operating system

Google Chrome™

Windows, MacOS, Linux, Android

Firefox™

Windows, MacOS

Safari®

MacOS, iOS

To troubleshoot browser issues

Having trouble with your browser while accessing Möbius (Example — an image isn't displaying or loading correctly)?

Here are some suggestions to help you resolve your browser issues:

  • Make sure your browser is up to date

  • Make sure that Javascript is enabled in your browser

  • Enable third-party cookies (check out Access using an LMS)

  • Clear your browser cache (check out Clear my browser cache)

  • Disable any browser add-ons and extensions