You can request an exception if you've been restricted from beginning an attempt at an activity.
The activity's launch page will notify you if you need to request an exception.
Your access to an activity will be restricted (and require an exception request) if you don't satisfy the following access conditions:
You have no remaining attempts
You're accessing an activity outside of the allowed date(s)
You don't satisfy the activity's Advanced Policies
On the launch page, you'll see:
Error icon — An indicator that identifies which access condition(s) you're missing that's restricting you from beginning your attempt.
Error message — Statement that you don't satisfy the requirements for the activity.
Request Exception button — The Request Exception button will be visible instead of the Start button (and Close instead of Cancel).
Reasons for attempt restrictions
If you don't satisfy the access conditions listed on the launch page, you won't be able to start your attempt at the activity.
There are three access conditions that can restrict you from beginning your attempt:
Maximum Attempts
Dates
Advanced Policies
Restrictions due to Maximum Attempts
Your instructor might define the Maximum Attempts property for an activity.
The Maximum Attempts property determines how many new attempts you can begin at an activity.
If you've already used up all of your allowed attempts at an activity, then you won't be permitted to begin another attempt. Example — Assignment A has a Maximum Attempts property of 2 attempts. If you click to begin a third attempt at Assignment A, your attempt will be restricted and you'll need to request exception for an additional attempt.
Restrictions due to Dates
Your instructor might define the Dates property for an activity.
This means that the activity is only available after a specific start date, before a specific end date, or during a defined date range.
Restrictions due to Advanced Policies
Your instructor might define Advanced Policies for an activity.
Advanced Policies — Set of rules that restrict student access to an activity based on required minimum competencies.
Advanced Policies determine your eligibility to begin an attempt at a specific activity.
If you don't satisfy the minimum required competencies for an activity with Advanced Policies, then you won't be permitted to begin your attempt. Example — Lesson B has an Advanced Policy that requires you to have viewed Lesson A before being able to begin Lesson B. You're then restricted from beginning your attempt at Lesson B until you satisfy the Advanced Policies of Lesson B.
To request an exception
After clicking Start on an activity from the Class Homepage to begin your attempt, you'll land on the launch page of the activity which shows that your attempt is restricted.
To request an exception at a restricted activity from the launch page:
Click Request Exception on the activity's launch page.
You're navigated to the Proctor Authorization Request page. You can then independently directly contact your instructor or proctor to notify them that you're requesting an exception to begin an attempt at a restricted activity. Your instructor or proctor can authorize you locally on your computer or remotely from their own computer.
You'll be navigated directly into the activity from the Proctor Authorization Request page to begin the activity once you're exception request has been accepted by your instructor or proctor.
