Get my license using Möbius

General license information

If student-pay licenses are required for your school or textbook, you'll be able to use the steps in this help topic to:

Get a temporary license — Pay for your full license at a later time while you use your temporary license
Pay now for my license — Use a credit or debit card, or an existing PayPal account, to complete your secure online payment and obtain your full license
Use a redemption code for my license — Redeem your 16-character alphanumeric redemption code to obtain your full license (Example — QZ79-12UF-R38J-W63P)

When you access your class inside of the Möbius platform and you don't already have a license, you'll be prompted automatically to complete one of these steps.

The availability of each option depends on the requirements for your school or textbook (Example — you might only see the Pay now option).

Access Möbius licensing

Your instructor will provide you with either a Class Link URL (Example — https://springfieldu.mobius.cloud/class/UUYYT) or a Möbius link within your Learning Management System (LMS) (Example — Blackboard®, Brightspace®, Canvas™, Moodle™, etc.) to enroll and access your Möbius class or content.

Once you've used the provided Class Link or LMS link, you'll land on the User License Required page that prompts you to obtain a Möbius license.

To initiate your licensing purchase:

After logging into Möbius and selecting a class or content that requires a Möbius license, you'll land on a notification page where you can then make a selection to get a temporary license, pay now, or use a code:

Click temporary license to receive temporary access to Möbius
- Then check out the Get a temporary license section of this help topic

Click Pay now to use PayPal (with or without a PayPal account) to purchase your full Möbius license now
- Then check out the Pay now for my license section of this help topic

Click Redeem code to redeem your 16-character alphanumeric code (Example — QZ79-12UF-R38J-W63P) now for your full Möbius license
- Then check out the Use a redemption code to get my license section of this help topic

Get a temporary license

Choosing to use a temporary license reveals the expiry date and payment completion information for the temporary Möbius license that you're about to acquire.

To continue with getting a temporary license:

Double check the email address that's listed in the Email field.
TIP: This Email field isn't required, and is used to send you a receipt for your temporary Möbius license. You can manually edit the email address that's listed here for your licensing communications. Changing the email address listed here doesn't change the email address that's associated with your Möbius account.
Click Pay later to confirm your temporary license.
TIP: Click Other options to cancel this selection and return to the main User License Required page to choose another option for obtaining your Möbius license.
You're then shown a confirmation page stating that you've successfully acquired a license. Click Return to activity to resume accessing Möbius with your new temporary license.
NOTE: If you entered an email address at Step 1, you'll receive an email receipt stating the expiry date of your temporary Möbius license. Remember to check your spam folder if you've entered an email address but haven't received the receipt to your inbox!
Continue working in Möbius until your temporary license expires.

Pay now for my license

Choosing to pay now reveals the price and expiry date of the Möbius license that you're about to purchase.

To continue to pay now for your full Möbius license:

Select your country of residence from the Country drop-up menu.
NOTE: Country is a required field. For some countries, you may be required to select a province or state, which are also required fields.
Choose to pay for your license using an existing PayPal account or using debit or credit without an existing PayPal account:
TIP: Click Other options to cancel this selection and return to the main User License Required page to choose another option for obtaining your Möbius license.
NOTE: The email address entered with your payment information is used to send you a receipt for your Möbius license purchase. The email address you use doesn’t need to be the same email address that's associated with your Möbius account.
- Click the PayPal button to complete your secure online purchase using your existing PayPal account
  - Submit your payment through PayPal and then go to step 3
TIP: Your PayPal window might open in a new tab or window. Click the Click to Continue button to bring the PayPal secure payment window into view.
- Or, click the Debit or Credit Card button to complete your secure online purchase using your debit or credit card without a PayPal account
  - Complete all of the fields and then click Pay Now below the payment fields and then go to step 3
TIP: Ensure that the correct country of residence is selected when filling out the fields for the Debit or Credit Card payment option. If the incorrect country is displayed, use the drop-down menu to select the correct country.
TIP: Click the X to close the Debit or Credit Card option and restore the PayPal payment option.
You're then shown a confirmation page stating that you've successfully acquired a license. Click Return to activity to access Möbius with your new license.

Use a redemption code to get my license

Choosing to redeem a redemption code reveals the expiry date of the Möbius license that you're about to purchase.

To continue with redeeming your redemption code for your full Möbius license:

Enter your 16-character alphanumeric redemption code.
Double check the email address that's listed in the Email field.
TIP: This Email field isn't required, and is used to send you a receipt for your temporary Möbius license. You can manually edit the email address that's listed here for your licensing communications. Changing the email address listed here doesn't change the email address that's associated with your Möbius account.
TIP: Click Other options to cancel this selection and return to the main User License Required page to choose another option for obtaining your Möbius license.
Click Redeem code.
NOTE: If you entered an email address at Step 2, you'll receive an email receipt stating the expiry date of your Möbius license and the redemption code that was used once you complete the transaction. Remember to check your spam folder if you've entered an email address but haven't received the receipt to your inbox!
You're then shown a confirmation page stating that you've successfully acquired a license. Click Return to activity to access Möbius with your new license.

Check the expiry of my license

You can check on the expiry of either your full or temporary Möbius license using three methods:

View your email receipt

If you opted to receive an email receipt for your full or temporary license purchase, the expiry date of the license is listed in the emailed receipt

View your Licenses pane

Access your Möbius user profile and note the date listed in the Expiry column of the Licenses pane

Complete payment button

Access your Möbius user profile and click the Complete payment button in the User Details pane

Complete payment for my temporary license

To complete your payment and transform your temporary license into a full Möbius license:

Access your Möbius user profile and click Complete payment in the User Details pane.
TIP: Check out Access and edit my user profile to see how to view your user profile.
NOTE: Clicking Complete payment after you've already purchased your license will show that you've already paid for your license.
Click (A) Pay now to complete your secure online payment through PayPal or (B) Redeem code to redeem your 16-character alphanumeric redemption code to receive your full Möbius license.
NOTE: Depending on your organization, you might not have both license purchasing options available (Example — you might only see the Pay now option).
Follow the steps in the correct help topic section based on your selection at step 2:

To pay now for your license using PayPal with or without an existing PayPal account, see Step 1 of the Pay now for my license section of this help topic
To redeem your 16-character alphanumeric redemption code, see Step 1 of the Use a redemption code to get my license section of this help topic

Troubleshoot getting my license

The following sections contain some common issues that you might come across while getting your license, and the troubleshooting steps required.

Accessing the licensing system

If Möbius is unable to load the licensing app on your device, or you see the 'An unknown error occured' message instead of Paypal app, check your cookies settings or try a different device or network that isn't blocking the digitaled.tools domain (check out Troubleshoot my browser issues).

If you access your content before purchasing is open, please wait and try again on the date stated on the page.

If you access content for which purchasing hasn't yet been set up, please try again later or contact DigitalEd Support.

Entering your redemption code

If you enter a redemption code that's less than 16 characters, please check the code and retype it, or contact the seller of the code if you didn't get the full code.

If you incorrectly enter a code, or enter a code on the wrong Möbius site, please check the code details again or contact the seller of the code.

If you attempt to re-submit a redemption code that's already been used, they will only work one time. Contact the seller of the code if you believe this is in error and you haven't used the code before.

Paying for your license

If you see the error Address line 1 value is invalid, please try with just your street address (country, province and postal code should already be listed in other fields) and confirm it matches the information your bank would have for your card.

If Paypal asks for your address line 1 or you see an invalid address error, try clicking the flag and re-selecting your country.

If your card is declined or Paypal wasn't able to add your card, please check the card and billing address details, and make sure your card has enough available funds. You may need to contact Paypal Support or your bank if your card or address details are rejected, as this information isn't processed by DigitalEd.